Your Cart

Last updated: September 15, 2025

Overview

We want you to love every product you order from Milanglow.com. If you’re not satisfied, we’ve created a fair and clear refund process.

Eligibility for Refunds

  • Products must be returned within 30 days of delivery.

  • Items must be unopened, unused, and in original packaging.

  • Proof of purchase (like your order confirmation) is required.

Non-Refundable Items

  • Opened cosmetics, skincare, or personal care products for hygiene reasons.

  • Gift cards or promotional items.

  • Final sale or clearance items.

How to Request a Refund

  1. Contact us at Mohammad.zini2007@gmail.com with your order details.

  2. We’ll provide instructions for returning the item.

  3. Once received and inspected, we’ll notify you of approval or rejection.

Refund Process

  • Approved refunds will be credited to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error (wrong or damaged item).

Exchanges

If you received a defective or incorrect product, we’ll replace it at no extra cost.

Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Policy Changes

We may update this refund policy as needed. Changes will be posted with a new date.